Delivery
We deliver within the mainland UK and most of Europe. We cannot guarantee delivery times but we aim to deliver within 2-3 working days.
Delivery Costs
The delivery costs for the UK are as follows: Standard rate £2.75 for multiple items weighing under a total of 1Kg.
Purchasing
All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order.
Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.
Returns and Cancellation
In the first instance, if you are not happy with your purchase when you receive it ,then please get in touch via email or by telephone and we will accomodate your needs with either a full refund or a replacement. We offer a 100% money back guarantee, as long as the item is returned to us in a re-sellable state.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
Thats the legal jargon out of the way. We are very helpful here, and like to ensure our customers are fully satisfied.
If you have any problems then please get in touch and we shall do our best to help.
